Terms & Conditions
These are the terms and conditions governing your access to and use of the website ِwww.Ervalla.com.sa and its related sub-domains, sites, services and tools (the "Site").
By accessing the Site, you confirm your understanding of the Terms and Conditions. If you do not agree to these Terms and Conditions of use, you shall not use this website. The Site reserves the right, to change, modify, add, or remove portions of these Terms and Conditions of use at any time. Changes will be effective when posted on the Site with no other notice provided. Please check these Terms and Conditions of use regularly for updates. Your continued use of the Site following the posting of changes to these Terms and Conditions of use constitutes your acceptance of those changes.
USE OF THE SITE
You are either at least 18 years of age or are accessing the Site under the supervision of a parent or legal guardian. The Site is not available to persons whose membership has been suspended or withdrawn by Ervalla.
We grant you a non-transferable and revocable license to use the Site, under the Terms and Conditions described, for the purpose of shopping for personal items sold on the Site. Commercial use or use on behalf of any third party is prohibited, except as explicitly permitted by us in advance. Any breach of these Terms and Conditions shall result in the immediate revocation of the license granted in this paragraph without notice to you.
All content included on the Site, including but not limited to text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations and software, is the property and copyright work of either Ervalla, its content suppliers or its licensors and is protected by copyright, trademarks, patents or other intellectual property rights and laws. The compilation of the content on the Site is the exclusive property and copyright of Ervalla and is protected by copyright, trademarks, patents or other intellectual property rights and laws.
Subscription / Customer Account
Certain services and related features that may be made available on the Site may require registration or subscription. Should you choose to register or subscribe for any such services or related features, you agree to provide accurate and current information about yourself, and to promptly update such information if there are any changes. Every user of the Site is solely responsible for keeping passwords and other account identifiers safe and secure. The account owner is entirely responsible for all activities that occur under such password or account. Furthermore, you must notify us of any unauthorized use of your password or account. In no event will Ervalla be liable for any direct, indirect or consequential loss or loss of profits, goodwill or damage whatsoever resulting from the disclosure of your username and/or password.
If you provide any information that is untrue, inaccurate, not current or incomplete or if Ervalla has reasonable grounds to suspect that such information is untrue, inaccurate, not current or incomplete, or not in accordance with this User Agreement, without prejudice to any other rights and remedies of Ervalla under this User Agreement or at law, Ervalla has the right to indefinitely suspend, limit or withdraw your access to the Site and/or your membership of the Site.
During the registration process you agree to receive promotional emails from the Site. You can subsequently opt out of receiving such promotional e-mails by clicking on the link at the bottom of any promotional email.
Anything that you submit to the Site and/or provide to us, including but not limited to, questions, reviews, comments, and suggestions (collectively, "Submissions") will become our sole and exclusive property and shall not be returned to you. In addition to the rights applicable to any Submission, when you post comments or reviews to the Site, you also grant us the right to use the name that you submit, in connection with such review, comment, or other content. You shall not use a false e-mail address, pretend to be someone other than you or otherwise mislead us or third parties as to the origin of any Submissions. We may, but shall not be obligated to, remove or edit any Submissions.
ORDER ACCEPTANCE AND PRICING
Administrational order changes
The Site reserves the right to refuse or cancel any order for any reason at any given time. You may be asked to provide additional verifications or information, including but not limited to phone number and address, before we accept the order.
This Site does not warrant, however, that the descriptions are accurate, complete, reliable, current or error-free. If a product offered on this Ervalla Site is not as described, your sole remedy is to return the item, as specified in the Return Policy.
Ervalla reserves the right, at its sole discretion, to not process or to cancel any orders placed for a product or service whose price was incorrectly posted on the Site as a result of an error. If this occurs, Ervalla will notify you by email. In addition, Ervalla reserves the right, at its sole discretion, to correct any error in the stated full retail price.
Ervalla accepts returns on certain merchandise on a case-by-case basis. For Ervalla’s Return Policy, which may change from time to time, please see www.Ervalla.com.sa/delivery-return/
You agree to indemnify and hold Ervalla and its affiliates, officers, employees, agents and suppliers harmless from any and all claims, demands, actions, proceedings, losses, liabilities, damages, costs, expenses (including reasonable legal costs and expenses), howsoever suffered or incurred due to or arising out of your breach of this User Agreement, or your violation of any law or the rights of a third party.
If any clause of this User Agreement shall be deemed invalid, void or for any reason unenforceable, such clause shall be deemed severable and shall not affect the validity and enforceability of the remaining clauses of this User Agreement. In such a case, such provisions shall not in any way be affected or impaired thereby, and such provision shall be deemed to be restated to reflect the parties’ original intentions as nearly as possible in accordance with applicable laws.
APPLICABLE LAW AND JURISDICTION
These Terms and Conditions shall be interpreted and governed by the laws in force in Dammam, Saudi Arabia. Subject to the Arbitration section below, each party hereby agrees to submit to the jurisdiction of the courts of Dammam and to waive any objections based upon venue
In the event of any controversy, claim, action or dispute arising out of or related to any transaction conducted on the Site, or the breach, enforcement, interpretation, or validity of this Terms and Conditions or any part of it ("Dispute"), then the parties shall first attempt amicably to settle the Dispute through good-faith negotiations over a period of thirty (30) calendar days commencing on the date that a party first sends to the other party a written notice of the Dispute.
Notice shall be sent to:
P.O. BOX 02940
Kingdom of Saudi Arabia
In addition to any other legal or equitable remedies, we may, without prior notice to you, immediately terminate the Terms and Conditions or revoke any or all of your rights granted under the Terms and Conditions. Upon any termination of this Agreement, you shall immediately cease all access to and use of the Site and we shall, in addition to any other legal or equitable remedies, immediately revoke all password(s) and account identification issued to you and deny your access to and use of this Site in whole or in part. Any termination of this agreement shall not affect the respective rights and obligations (including without limitation, payment obligations) of the parties arising before the date of termination. You furthermore agree that the Site shall not be liable to you or to any other person as a result of any such suspension or termination. If you are dissatisfied with the Site or with any terms, conditions, rules, policies, guidelines, or practices of Ervalla in operating the Site, your sole and exclusive remedy is to discontinue using the Site.
Coupon vouchers / Promotional Codes
Promotional codes are coupons that we spend as part of advertising campaigns with a certain validity period. You cannot purchase Promotional codes. Promotional codes are only valid for www.Ervalla.com.sa and only during the specified period. We can exclude individual brands of the voucher campaign. Promotional codes can be redeemed in the context of an order process only once. The value of goods shall be at least the amount of the promotional code match. A refund of any remaining balance is not possible for administrative reasons. You can redeem a promotional code only before the closure of the ordering process. An allocation afterwards is not possible. We pay the balance of a promotional code neither in cash nor will it earn interest. You are not authorized to combine multiple promotional codes to each other.
Gift Cards are coupons that you can purchase. Gift Cards can be redeemed for the purchase of articles at Ervalla www.Ervalla.com.sa Gift Cards cannot be used for the purchase of other gift Cards. The balance of the Gift Card will be paid neither in cash not interest on it. You can redeem gift Card just prior to the completion of an order process. Gift Cards and credit cannot be honored retroactively. You can only cancel the purchase of a Gift Card, if the gift voucher has not been redeemed. A gift card is considered redeemed when it was charged with an order or was credited to the credit account. If the balance of a gift card is not sufficient for your purchase order, the difference can be compensated with the payment options offered. Promotional codes may not be used for the purchase of gift cards. Gift Cards can be combined with a promotional code per order. To redeem gift cards on your account or view an existing credit, please visit My Account on www.Ervalla.com.sa We accept no liability in case of loss, theft or illegibility of the gift card, which is not attributable to Ervalla. Similarly, we assume no liability for typographical errors in the e- mail address of the gift card recipient. Gift Cards are transferable. Copying, editing or manipulating the Gift Card is not permitted. The use of gift cards for commercial purposes are also prohibited. Please note that you will not get any free samples or free gifts when purchasing a gift card. This you can get when redeeming the gift card.